FAQs
Creating a calm, cozy space is what we’re all about. Got a question? Let us know - we’re happy to help. Contact us.
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What is your return policy?
Because our products are all about freshness and quality, we can't accept returns. If there’s an issue with your order, get in touch—we’ll take care of it. Thanks for understanding and supporting our small business. Reach out to helloniteswim@gmail.com.
What is your Shipping Policy?
We ship all orders with care and aim to get to your bathtub as quickly as possible. Here’s what you can expect:
Processing Time: Orders are processed within 2-3 business days. Please note that processing times may vary during holidays or peak seasons.
Shipping Methods: We offer standard shipping via UPS and US Mail, with options for expedited shipping at checkout.
Shipping Rates: Shipping costs are calculated at checkout based on your location and the size of your order. We offer free shipping on orders over $70, excluding international orders.
Domestic Shipping: We ship to all U.S. addresses, including P.O. boxes. Delivery times will vary depending on your location.
International Shipping: We currently do not offer international shipping at this time. For a special order, please email us helloniteswim@gmail.com to work something out.
Order Tracking: Once your order has shipped, you’ll receive an email with tracking information so you can monitor its journey.
Missing or Damaged Items: If your order arrives damaged or is missing items, please contact us within 7 days so we can resolve the issue.
Do you gift wrap?
Currently, you may select "gift option" during check out and have the opportunity to write a note to your recipient. We'll handwrite a note and make sure to include in their package. For multiple gift orders (and special gift-wrapping), please email us at helloniteswim@gmail.com.
Who owns Niteswim?
Niteswim is proudly an independent, woman-owned business based in Brooklyn, NY.
Do you use synthetic fragrances?
Absolutely zero tolerance for synthetic fragrances. At Niteswim, we create our products with pure essential oils sourced from partners we trust.
What Are the Benefits of Your Bath Salts?
Niteswim bath salts are designed to do more than make your bath smell divine (though they absolutely deliver there, too). They support replenishment of your magnesium levels and releasing overall body tension. Our curated collection offers targeted blends, so you can indulge in the perfect one for whatever your body craves.
How Do I Use Niteswim Bath Salts for Optimal Relaxation?
Simple: Pour generously into warm water, soak for at least 20 minutes and breathe deeply. For a petal-free cleanup, use the muslin bag included in your purchase. Make it your nightly ritual or a once-in-a-while indulgence—either way, it’s a reset in your tub.
What Ingredients Are in Niteswim Products?
Only the good stuff: magnesium-rich salts, arnica-infused oils, dried flowers, and essential oils — all chosen for their soothing and restorative properties. No parabens, preservatives, artificial fragrances or dyes —ever. Full ingredient details are listed with each product. Each batch is handmade with lots of care and love.
Can I use bath salts while pregnant?
Always consult your doctor first. Our bath salts are crafted with clean, natural ingredients, but pregnancy calls for extra caution.
Can I reuse the muslin bag?
Yes, you can reuse the muslin bag! Simply rinse it out after each use and lay it flat to dry.
I'd like a custom blend, do you offer this?
Yes, absolutely! We can make a custom blend just for you. We’ll arrange a one-on-one with an herbalist to craft something perfect for your needs. Please write us and we’ll take it from there: helloniteswim@gmail.com.
How much Bath Salts should I use?
The amount you use can vary depending on your preferences and needs, as everyone's body is unique. We recommend starting with at least 1 cup per bath for a soothing experience. For added support, feel free to use more to enhance the benefits and fully indulge in your soak.
I have more questions - How do I Contact Niteswim?
We’d love to hear from you! Email us anytime at helloniteswim@gmail.com and we’ll get back to you as soon as possible.